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I had the best experience with this company and specially with Jose Rodriguez. Who got to my house the same day I called him, did the inspection open my claim. He guided me and support me to the whole process. Everything was a lot faster that I expected and he not only got the insurance to replace my entire roof, my insurance also paid for the repairs inside my house cause by the roof damage. I have no words to express my gratitude to Jose and the whole team. I highly recommend them to any one who needs any type of help regarding their roof.
I strongly recommend Jose as an asset to your team, he has a great personality, very charismatic, honest and reliable; he is a hard worker and quick learner. Jose and his crew replaced the roof of my house last year in one day, great quality job. I am very placed with it. Keep up the good work Jose you have very much to contribute to anyone who gives you the opportunity. Good luck!!!
Excellent Service. Very clean. Very courteous at all times. Very happy with your service and will recommend your company to anyone. Thank you
James expertly handled my claim from start to finish. He not only got my roof fully approved, he made sure everything that deserved to be covered was done so and all I had to do was sit back and relax. Just as he promised, all I had to pay was my deductible and every single other item was taken care of, including damage I wasn't even aware of until after the project started. No funny business, no loopholes, just good, honest workmanship. Will be recommending anyone who needs a new roof to call James first.
Universal went above and beyond the scope of my project to provide excellent service and care. Fully replaced my roof, took care of underlying issues that I didn't know I even had, and did everything by the book. Crews were professional and James took care of me from start to finish through the entire insurance process and made it a breeze. Will be recommending to everyone who asks about my new roof. Thank you.
Lauren was extremely helpful and pleasant to work with. She answered all my questions with care. She followed up with me regarding the payment process.
The roof replacement was make successful through the assistance and workmanship of Connery Schiebel (Supervisor), Bob Love (Project Manager), Mike Logan (Roof Install team chief) and Antonio Solis (Roof removal and underlayment team lead) and all the associated staff that worked hard to make it happen. Thanks again for a professional team and job.
Joseph was a great help explaining what needed to be done and the crew very efficient in getting it done within a week. Being new here I couldn’t have asked for better service.
Inspection and repair were scheduled and completed quickly. Thanks so much for being so easy to work with!
Having lived in South West Florida since 1993, I have become accustomed to disappointment regarding contractors performance in general. However, Connery and the Universal team have renewed my faith! Outstanding job and service! Universals pricing was a bit higher than my other bids, but well worth it. You really do get what you pay for.
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